Google Business Profile management for businesses that sell locally. Categories, reviews, posts, photos, spam removal and the ranking work that puts you in the map pack when someone nearby searches.
Six things that decide whether you show up on the map, and who gets the call when you do. Salons, clinics, showrooms, trades, restaurants, multi-location groups.
Primary and secondary categories chosen for what people search, not what sounds nice. Services, attributes, hours, service areas, all filled properly and kept that way.
A system for getting more of them, replies to every one within a day, and reporting the fake ones until Google removes them. Reviews are the ranking factor and the conversion factor.
Weekly posts and fresh photos so the profile looks alive, because Google notices, and so does the person deciding between you and the one next to you.
Citations, name and address consistency, local landing pages and the on-site signals that move you into the three-pack for the areas you actually serve.
Keyword-stuffed names, fake listings, lead-gen fronts sitting above you. Reported, escalated, removed. It's the fastest ranking win most profiles have.
Calls, directions, website clicks and bookings from the profile, and how often you're showing in the pack. Weekly, in plain English.
The profile gets you in the map pack. Search optimisation gets the site ranking underneath it, and the two feed each other: the local pages lift the profile, the profile lifts the site. Every local result on this page came from running both.
See search optimisationAlready ranking, just not on the map? Multiple locations nobody's managing? A suspended profile you need back? Profile management runs as its own rolling monthly workstream, per location.
Scope profile managementMost profiles we take over have the same four problems. None of them are hard. All of them need someone doing it every week rather than once when the profile was set up.
Local moves faster than organic. Clean-up first, then reviews, then the ranking work compounds.
Categories, services, hours, duplicates, name and address consistency. Spam competitors reported. Verification sorted if it isn't.
Review request flow live, every existing review answered, first posts and photos up, booking or quote link added.
Citations built, local pages live, first pack movements reported, spam removals landing.
Weekly posts, replies and monitoring, monthly plan, seven days' notice to cancel.
Signal carried out a new website design for my company KitchenSmart, which is absolutely stunning and we are thrilled with the results (and so fast too). They also handle all our SEO work and our Google Ads accounts. We went to Signal after being let down by previous agencies and couldn't be happier with the switch.
Proper sound. Needed a website plus help getting found on Google. Signal sorted it, no messing. Site works on phones which is where all my jobs come from, and I'm actually showing up when people search now. Bookings have picked up nicely since.
Straight answers. If yours isn't here, ask it in the form below.
The three businesses Google shows on the map at the top of a local search. It sits above every organic result and gets the majority of the clicks and calls. If you're not in it for the searches that matter, you're mostly invisible to people nearby.
Clean-up and spam removal can move things in weeks. Reviews and citations compound over two to three months. You'll see how often you're showing in the pack, and for what, from the first weekly report.
A simple flow that asks the right customers at the right moment, by text or email, with a link that goes straight to the review box. We set it up, you or your team trigger it. No incentives, no buying, nothing that gets the profile suspended.
Often, yes. Reviews that break Google's policies can be reported and escalated, and we know how to write the case so it gets read. Ones that are simply unfair get a calm, public reply that makes the next reader trust you more. We can't promise removal, but we can promise the process is done properly.
Yes. Each location is its own profile with its own reviews, posts and local page, managed from one place with one report. Pricing is per location and we'll scope it on the call.
Yes, as a service-area business. The address is hidden, the service areas are set, and the ranking work targets the areas you actually cover. Trades, mobile mechanics, cleaners, installers, all standard.
Usually. Suspensions are nearly always a guideline issue, a name, an address, a category, and the reinstatement request has to fix the cause and prove it. We've done plenty. Send us the profile and we'll tell you honestly what the chances are.
You do. We're added as a manager on your Google account, never the owner. If we ever part ways you remove us and everything stays exactly as it is.
Rolling monthly, per location, seven days' notice to cancel. No twelve-month lock-in, no exit fee.
Manchester is where we sit. These are the areas we already run this in.
Send us your business name and the area you serve. You'll hear back within one working day with what's wrong with the profile and what we'd fix first.
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