Google Business Profile

Own the map.

Google Business Profile management for businesses that sell locally. Categories, reviews, posts, photos, spam removal and the ranking work that puts you in the map pack when someone nearby searches.

  • Built Different
  • Nero Fabric
  • The Observer
  • KitchenSmart
  • AirCaddy
  • Olympian Health
  • Ultrasound Plus
  • David Rozman
  • King Productions
  • StrengthLab LDN
  • Pro Clinics
  • NoSnore
0+profiles managed
Weeklyposts, photos and review replies
5.0on Trustpilot and Google
24hreply on every enquiry

Everything on the profile. Every week.

Six things that decide whether you show up on the map, and who gets the call when you do. Salons, clinics, showrooms, trades, restaurants, multi-location groups.

01

Setup and categories

Primary and secondary categories chosen for what people search, not what sounds nice. Services, attributes, hours, service areas, all filled properly and kept that way.

02

Reviews

A system for getting more of them, replies to every one within a day, and reporting the fake ones until Google removes them. Reviews are the ranking factor and the conversion factor.

03

Posts and photos

Weekly posts and fresh photos so the profile looks alive, because Google notices, and so does the person deciding between you and the one next to you.

04

Local ranking

Citations, name and address consistency, local landing pages and the on-site signals that move you into the three-pack for the areas you actually serve.

05

Spam and competitor removal

Keyword-stuffed names, fake listings, lead-gen fronts sitting above you. Reported, escalated, removed. It's the fastest ranking win most profiles have.

06

Reporting

Calls, directions, website clicks and bookings from the profile, and how often you're showing in the pack. Weekly, in plain English.

What most partners take

Profile plus search, together

The profile gets you in the map pack. Search optimisation gets the site ranking underneath it, and the two feed each other: the local pages lift the profile, the profile lifts the site. Every local result on this page came from running both.

See search optimisation

Or the profile on its own

Already ranking, just not on the map? Multiple locations nobody's managing? A suspended profile you need back? Profile management runs as its own rolling monthly workstream, per location.

Scope profile management

Why you're not in the three-pack.

Most profiles we take over have the same four problems. None of them are hard. All of them need someone doing it every week rather than once when the profile was set up.

  • Wrong category, thin profilePrimary category chosen in 2019, half the services missing, no attributes. Google can't rank what it can't understand.
  • Reviews going nowhereTwelve reviews in three years, none replied to. The competitor above you has two hundred and answers every one.
  • Spam above you"Best Plumber Manchester Ltd" with no shop and a stock photo. It's a listing violation and it's beatable, if someone reports it properly.
  • Nothing happeningNo posts, no new photos, no updates. Google reads that as closed-ish. Weekly activity is the cheapest ranking signal there is.
Profile we inherit
  • ✕One category, 4 of 14 services listed
  • ✕12 reviews, 0 replies, 2 fake ones untouched
  • ✕Last post 14 months ago
  • ✕Showing in the pack for 9 searches a day
90 days later
  • ✓Right primary category, every service and attribute filled
  • ✓Review flow running, every review answered, fakes removed
  • ✓Weekly posts and photos, booking link live
  • ✓Showing in the pack for 46 searches a day

The first 90 days.

Local moves faster than organic. Clean-up first, then reviews, then the ranking work compounds.

Days 1 to 7

Audit and clean-up

Categories, services, hours, duplicates, name and address consistency. Spam competitors reported. Verification sorted if it isn't.

Days 8 to 30

Reviews and activity

Review request flow live, every existing review answered, first posts and photos up, booking or quote link added.

Days 31 to 90

Ranking

Citations built, local pages live, first pack movements reported, spam removals landing.

Ongoing

Rolling monthly

Weekly posts, replies and monitoring, monthly plan, seven days' notice to cancel.

Local work that rang the phone.

All case studies
KitchenSmart, kitchen showroom. Website, search optimisation, profile, Google Ads.

Signal carried out a new website design for my company KitchenSmart, which is absolutely stunning and we are thrilled with the results (and so fast too). They also handle all our SEO work and our Google Ads accounts. We went to Signal after being let down by previous agencies and couldn't be happier with the switch.

D
David, KitchenSmartApril 2026
Google
Krystian Murawski, mobile mechanic. Website, profile, local search.

Proper sound. Needed a website plus help getting found on Google. Signal sorted it, no messing. Site works on phones which is where all my jobs come from, and I'm actually showing up when people search now. Bookings have picked up nicely since.

K
Krystian MurawskiApril 2026
Google

A good fit if

  • ✓You sell to people near you, from one location or fifty
  • ✓You'll ask customers for reviews when we give you the system to do it
  • ✓You'll send us a few photos a month, or let us come and take them
  • ✓You want the phone to ring, not a report about impressions

Not a fit if

  • ✕You're online only with no location or service area
  • ✕You want fake reviews bought, we don't and you'd get suspended
  • ✕You want position one for the whole city from a single address
  • ✕You're shopping on price and the cheapest quote wins

Questions we get asked.

Straight answers. If yours isn't here, ask it in the form below.

The three businesses Google shows on the map at the top of a local search. It sits above every organic result and gets the majority of the clicks and calls. If you're not in it for the searches that matter, you're mostly invisible to people nearby.

Clean-up and spam removal can move things in weeks. Reviews and citations compound over two to three months. You'll see how often you're showing in the pack, and for what, from the first weekly report.

A simple flow that asks the right customers at the right moment, by text or email, with a link that goes straight to the review box. We set it up, you or your team trigger it. No incentives, no buying, nothing that gets the profile suspended.

Often, yes. Reviews that break Google's policies can be reported and escalated, and we know how to write the case so it gets read. Ones that are simply unfair get a calm, public reply that makes the next reader trust you more. We can't promise removal, but we can promise the process is done properly.

Yes. Each location is its own profile with its own reviews, posts and local page, managed from one place with one report. Pricing is per location and we'll scope it on the call.

Yes, as a service-area business. The address is hidden, the service areas are set, and the ranking work targets the areas you actually cover. Trades, mobile mechanics, cleaners, installers, all standard.

Usually. Suspensions are nearly always a guideline issue, a name, an address, a category, and the reinstatement request has to fix the cause and prove it. We've done plenty. Send us the profile and we'll tell you honestly what the chances are.

You do. We're added as a manager on your Google account, never the owner. If we ever part ways you remove us and everything stays exactly as it is.

Rolling monthly, per location, seven days' notice to cancel. No twelve-month lock-in, no exit fee.

Where we work.

Manchester is where we sit. These are the areas we already run this in.

Work with us.

Send us your business name and the area you serve. You'll hear back within one working day with what's wrong with the profile and what we'd fix first.

What do you need?
One working day to reply. No newsletters, no drip sequences.