REGULATORY
DISCLOSURE.
Last Updated: February 2026.
Standard documentation regarding data processing, service terms, and corporate governance.
01. Privacy Policy
Privacy Policy
USE SIGNAL MARKETING LTD (trading as Signal Marketing) ("we", "us", "our") is committed to protecting and respecting your privacy.
This policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
Company Details:
USE SIGNAL MARKETING LTD
Company No: 16564879
Registered Office: Poole, United Kingdom
Email: team@signal.marketing
1. Data Controller
USE SIGNAL MARKETING LTD is the data controller for personal data collected through this website and in connection with our services.
2. Data We Collect
a) Website Visitors
We may collect technical and usage data including IP address, browser type, operating system, device type, pages visited, time on site, and referral source.
b) Enquiries
When you submit a form or contact us, we collect information such as your name, email address, phone number, company name, and any information you provide in your message.
c) Client Services
When providing services, we may access business systems such as advertising platforms, email marketing tools, booking systems, CRM platforms, or ecommerce systems. In some cases, we may process customer data on behalf of clients. This may include access to email lists or customer records where necessary to deliver contracted services. We do not download or retain client customer data unless required for system migration or agreed operational purposes.
3. Lawful Basis for Processing
We process personal data under the following lawful bases:
- Legitimate Interests – To operate and improve our website and services, conduct B2B outreach, and respond to business enquiries.
- Consent – Where required for marketing communications or non-essential cookies.
- Contract – Where processing is necessary to perform a service agreement.
- Legal Obligation – Where required to comply with applicable laws.
4. Cookies and Tracking
We use cookies in accordance with PECR regulations.
Non-essential cookies, including analytics and advertising tracking tools such as Google Analytics, Meta Pixel, and Microsoft Clarity, are blocked by default and will only be activated after you provide explicit consent via our cookie banner.
You may withdraw or modify your consent at any time via the cookie settings tool available on our website.
5. Marketing and Outreach
We may contact businesses using publicly available corporate contact details where we believe there is a legitimate business interest.
You have the right to object to direct marketing at any time by contacting team@signal.marketing.
6. Data Retention
- Enquiry data: retained indefinitely unless deletion is requested.
- Client data: retained for 12 months following the end of a contract unless legally required otherwise.
- Accounting records: retained in accordance with UK statutory requirements.
7. Data Sharing and Processors
We use third-party service providers to operate our business, including but not limited to:
- Google (Analytics and Ads)
- Meta Platforms
- Microsoft
- Stripe (payment processing including direct debit and BACS)
- EmailJS (form processing)
These providers may process data outside the United Kingdom. Where international transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses or equivalent lawful mechanisms.
8. Security Measures
We implement appropriate technical and organisational measures to protect data, including:
- HTTPS encryption
- Role-based access controls
- Secure storage of login credentials in encrypted internal systems
- Limited internal access to personal data
9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict processing
- Object to processing
- Request data portability
To exercise your rights, contact team@signal.marketing.
10. Complaints
If you are unhappy with how we handle your data, you may contact the Information Commissioner's Office:
Information Commissioner's Office
Website: https://www.ico.org.uk
11. Updates to This Policy
We may update this policy periodically. The latest version will always be published on this page.
02. Terms of Service
Terms of Service
These Terms of Service ("Terms") govern your use of the website and services provided by USE SIGNAL MARKETING LTD (trading as Signal Marketing) ("we", "us", "our"). By engaging our services, you agree to be bound by these Terms.
Company Details:
USE SIGNAL MARKETING LTD
Company No: 16564879
Registered in England and Wales
Registered Office: Poole, United Kingdom
Email: team@signal.marketing
1. Scope of Services
We provide digital marketing, paid media management, search and local optimisation, web development, and digital infrastructure services as defined in individual proposals, agreements, or Statements of Work.
All deliverables, timelines, and pricing are agreed in writing prior to commencement of work.
2. Deposits and Payments
All projects require a non-refundable deposit before work commences unless otherwise agreed in writing.
Monthly services are billed in advance. Clients may cancel at any time by providing at least seven (7) days written notice. No refunds will be provided for payments already made, including partial months.
If payment is not received when due:
- Services may be suspended immediately.
- Advertising campaigns may be paused or removed.
- Access to hosted systems, websites, or email services may be restricted.
- Outstanding invoices may incur interest at 8% above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998.
Failed Stripe payments will be retried automatically for up to seven (7) days. Work will remain suspended until payment is successful.
3. No Guarantees
We do not guarantee specific results, rankings, revenue, return on ad spend, or performance metrics.
Digital marketing performance depends on numerous external factors beyond our control, including platform algorithms, market conditions, competition, and client cooperation.
If campaign performance is negatively impacted by client delays, inaccurate information, policy violations, or failure to implement recommendations, we shall not be held responsible.
4. Advertising Platforms and Third Parties
We are not responsible for account suspensions, policy enforcement actions, or platform bans issued by third-party platforms such as Meta, Google, Shopify, or other service providers.
We act solely as a service provider managing campaigns within the constraints of third-party platform policies.
5. Client Responsibilities
The client warrants that all materials, claims, content, trademarks, and data supplied to us are lawful and do not infringe any third-party rights.
The client agrees to indemnify and hold us harmless against any claims, losses, damages, or liabilities arising from materials or instructions supplied by the client.
6. Intellectual Property
All work, strategies, and creative materials remain the property of USE SIGNAL MARKETING LTD until full payment has been received.
Upon full payment, ownership of final deliverables transfers to the client unless otherwise agreed.
We retain ownership of all proprietary systems, frameworks, methodologies, internal tools, and intellectual property.
We reserve the right to showcase completed work in our portfolio and marketing materials unless otherwise agreed in writing.
7. Access and Credentials
Where access to client systems is required, clients remain responsible for maintaining the security of their accounts.
We are not liable for breaches, security failures, or unauthorised access occurring within third-party systems.
8. Suspension and Termination
We reserve the right to terminate or suspend services immediately if:
- Payment is overdue.
- The client engages in unlawful activity.
- The client breaches platform policies or applicable law.
- The client acts in a manner that exposes us to reputational or legal risk.
Upon termination, access to hosted infrastructure or managed services may be withdrawn.
9. Data Processing
Where we process personal data on behalf of clients, we act as a data processor and the client remains the data controller.
We process such data solely for the purpose of delivering contracted services.
10. Limitation of Liability
To the fullest extent permitted by law:
- We exclude liability for loss of profit, loss of revenue, loss of business opportunity, and indirect or consequential loss.
- Our total liability shall not exceed the total fees paid by the client under the relevant agreement.
11. Confidentiality
Both parties agree to keep confidential any non-public information disclosed during the course of engagement.
12. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Updates
We reserve the right to update these Terms at any time. The latest version will be published on this website.
04. Legal Contact
For inquiries regarding these policies or our corporate governance, please contact our legal department:
Corporate Entity
USE SIGNAL MARKETING LTD
Registered Number
16564879
Email Support
team@signal.marketing
Registered Office
Unit 13 Freeland Park, Wareham Road, Poole, BH16 6FA